At Nutralia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us through email at contact@nutralia.com. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of personal information:
- Personal Information: Name, email address, shipping address, phone number, and payment details.
- Account Information: Login credentials (if you create an account on our website).
- Usage Data: Information about how you interact with our website, such as pages visited, time spent, and preferences.
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies to improve your browsing experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders and communicate about your purchases.
- Customer Support: To respond to your inquiries and provide support.
- Marketing and Promotions: To send you promotional emails, newsletters, and special offers (with your consent).
- Website Improvement: To analyze website performance and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping partners, and email marketing platforms that help us operate our business.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience.
- Track website performance and usage.
- Deliver personalized marketing content.
You can manage your cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access your data and request a copy.
- Request corrections or updates to your information.
- Request deletion of your data.
- Opt-out of marketing communications.
To exercise your rights, please contact us at contact@nutralia.com.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the website constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@nutralia.com